A well-designed and functional waiting room can be a huge asset to your practice, reducing patient anxiety and enhancing patient perceptions about quality of care. Here are five tips for creating an inviting reception area in your small business: 1. The 2017 J.D. However, as a business owner, you have the power to make your customers’ waiting experience stress-free and even enjoyable. Power CSI study found that 64% of dealership service customers wait at the store while their car is being worked on. May 22, 2014 - Explore micheleschnellb's board "customer waiting areas" on Pinterest. Read on for some reception area upgrade ideas that will turn waiting customers into happy customers. Customer Waiting Area – 7 Tips to Make it More Comfortable. Here are a few ideas for items to include in your auto-repair business’ waiting room: Car Care Guides These 80-page vehicle-maintenance guides are provided at less than $1 per guide, and it explains vehicle maintenance tips in But health care providers can, and should, take a cue from other industries when it comes to customer service. Over recent years an effort has been made to make the wait more pleasant - TV sets, games and drawing materials for children, music and the likes may be found in many places. Everyone appreciates a pleasant waiting environment. Feb 27, 2014 - Explore sulzerinc's board "OFFICE - WAITING ROOM", followed by 160 people on Pinterest. ... my goal when designing this room was to create a comfortable relaxing, child friendly customer waiting room. Power, in the interest of creating a service department waiting area for all, broke down how … ... it makes people feel they can’t walk away from the area without the risk of missing their slot. 4. ... A relaxed and comfortable customer will return more frequently and will stay longer and perhaps be persuaded to improve her vehicle’s appearance and functioning in a number of ways. The ideas listed in this article … Here, 6 ideas to turn your waiting room into a place where time flies by. 4. 1 comment. Customer waiting areas have come a long way, and according to Judy Lynch, manager of collision design services at Sherwin Williams, even small details can make a big impact on customers. A reception area is a section of office space that is used to greet all visitors and to provide a waiting area for them until they are met by the person that they came to the business to meet with. 2nd Mar 2017. No, we’re not suggesting that you should offer patients cocktails. The waiting room is also the perfect place to display information about your business and don’t forget to have some neatly arranged reading materials set out to help your visitors pass the time. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. See more ideas about Waiting rooms, Repair shop and Mechanic shop. Interior design also aims to make the wait more comfortable to the eye and body. J.D. The more welcoming the space, the better your chances of building a positive client experience right from the get-go. If you want to build a more profitable auto repair business, here are 6 proven tips for your waiting room that can help you do just that: #1. Get rid of those clocks. Lynch describes recent trends in customer waiting areas and the checklist that every shop needs to follow.