Common Questions Frequently Asked Questions Some friends of our loved the way of sectional looks and were going to buy the same thing ina different color but we referred them to our Rep at Star Furniture where we were treated like actual customers instead of an ANNOYANCE. International Shipping Rooms To Go offers export services at many of our South Florida locations. Five months later, Cratin began to notice stains on the fabric. I have sent emails to ROOMS TO GO and told them I will be taking the furniture and throw it at their front door. I purchased $8, 000.00 worth of furniture which included the extended warranty which the salesman, "dave bridgewater #025369" @ grapevine, tx store, told us the warranty was for the lifetime of the furniture if anything went wrong. Rooms to Go - thieves/liars/poor customer service; Rooms to Go - sold me a mattress with bed bugs in it [6] Rooms To Go Kids / Ivy League Bunk Set - appalling quality & customer service [Resolved] Rooms to Go - the rep refused to help me with the leather coach, which started to fade away [Resolved] Rooms to Go - fabric high back recliner Rooms To Go review from Brookshire, Texas rated 1.0/5.0 with Images: We purchased the Eric Church power recliner/loveseat in 2017 for over $2000. And if your living room isn't ready to handle the expectations that come with being the social hub of your home, you need living room furniture from Rooms To Go. The loveseat was delivered first and then the sofa came later when it came in stock. Rooms To Go Home Blog, where all the best tips, trends, inspiration & ideas for home furnishing & decor. Delivered fast, right to your door. I need more info about contacting a state office about their deceptive practices. Delivered fast, right to your door. No warranty documentation was given to us. Well just called them up on their offer, there is a fairly large stain on the couch that was caused by hair gel. Delivery & Shipping Delivery policy, shipping area and estimated costs. We received follow-up from our Star Furniture rep and they are truly trying … Customer service said they would email a copy of the warranty which I still have not received. Best place to shop online for quality home furniture for less. Or find a store near you: over 150 stores nationwide. Cratin ordered a micro-fiber living room set from Rooms To Go after being taken by an all-encompassing warranty. The loveseat was delivered first and then the sofa came later when it came in stock. Or find a store near you: over 150 stores nationwide. Affordable home furniture for sale from Rooms To Go. Purchased a 2 Piece Sectional from Rooms To Go in late 2014 along with the fabric protection and the extended warranty after it was recommended by our sales associate as "covering everything with full repair or replacement". extended warranty/sofa bed. International Shipping Rooms To Go offers export services at many of our South Florida locations. Rooms To Go has forever lost our business and we are letting everyone we know about our experience. Come to find out, this is a total lie, after calling to get service on the cheap furniture which has not lasted two (2) years. Best place to shop online for quality home furniture for less. Rooms To Go review from Brookshire, Texas rated 1.0/5.0 with Images: We purchased the Eric Church power recliner/loveseat in 2017 for over $2000.